The Problem
The Mud in the Middle
Every supplement that lands on your desk comes with the same baggage: disorganized photo dumps, estimates in different formats, code citations that may or may not apply, and line items that overlap.
Your desk adjusters have to untangle all of it while juggling policy, construction realities, building codes, and pricing. Every file is a context switch. Every reopen adds days, dollars, and pressure on your best people.
Most carriers solve this with their most experienced adjusters. That doesn't scale.