Independent property adjuster documenting a roof inspection on a strapped tablet

For property claims

Inspection to Estimate.

Estimate · Photos · Narrative · QA — Delivered

Compatible across any carrier.

The ClaimScale app

The technology starts in the field.

01 / 04
ClaimScale Field map showing active assignments and claim information

Claim management: Map assignments. Keep communication and claim data together.

iPhone, iPad, Android, and desktop.

Proven in production

60K+Completed files
8 HRAverage overnight turnaround
2×Adjuster capacity
What changes

Build claims capacity without lowering the standard.

More capacity

Put more claims in the hands of the adjusters you trust most.

Consistent files

One adjuster or 100, every file looks, reads, and is organized the same way.

Better use of expertise

Keep adjusters focused on inspecting, communicating, and making decisions.

How it works

From inspection to review.

  1. 01 / SUBMIT

    Inspection submitted

    The inspection enters production with its photos, measurements, notes, and required documents.

  2. 02 / CHECK

    Inspection checked

    ClaimScale flags missing or conflicting information before production.

  3. 03 / PRODUCE

    File production

    Rules and automation build the estimate and organize the supporting work.

  4. 04 / REVIEW

    Claim Engineer QA

    A Claim Engineer completes the file and checks the estimate against the inspection findings and carrier guidelines.

RETURNED

Ready for review

The complete, editable file returns for your team to review, adjust, and submit.

Connected claims intelligence

Every part of the file, connected.

ClaimScale combines AI, estimate-writing rules verified to be more accurate than seasoned writers, and claims expertise to structure field observations and connect them to everything they affect across the claim file.

Damage identificationPhoto geotagging · observed conditions · damage classification
Construction methodologyMaterials · assemblies · repair methods
Carrier and code requirementsCarrier guidelines · applicable building codes
Estimating logicProprietary Estimate AI · scope logic · whole file consistency

Together, those relationships form ClaimScale’s growing property-claims ontology.

Major hail catastrophe

22 people outproduced 117.

~9,000 claims · 3 weeks

ClaimScale-enabled operation

22

21 adjusters · 1 manager

Traditional operation

117

109 adjusters · 8 managers

Output per adjuster
1 vs 8Managers
50%Less rework
“Our smoothest CAT response ever. Hit every SLA with a fraction of the staff we’d normally need.”
SVP, Claims Operations · National independent adjusting firm
What comes back

One complete file, ready to review.

Organized, auditable, and editable.

Review the whole file, make changes, and move the claim forward.

  1. Inspection report

  2. Estimate

  3. Photo report

  4. Narrative

  5. QA report

“My first deployment using ClaimScale was with a new IA firm. I had very few kickbacks, and I got very good feedback from a file-review team that’s always hard on new adjusters.”
Robert · Independent adjuster · Georgia
Who we serve

Built for property claims at every scale.

Carriers

One file standard across staff and partner inspections.

Reed Whiting at his truck on an inspection, ClaimScale cap and field polo
16,000+Firsthand inspections
Built in the field

Built by an adjuster. Designed for claims operations at scale.

Reed Whiting · Founder & CEO

Reed built ClaimScale around how adjusters inspect and what claims teams need from the finished file.

“Better technology should make skilled adjusters more valuable, not easier to replace.”
Enterprise readiness

Built for carrier scrutiny.

SOC 2 Type 2
Independent penetration testing
Encryption & access controls
Third-party integrations

Show us your claims process.

We’ll map where ClaimScale fits.