How It Works
Services
Estimate Writing & QA Supplement Triage Managed Repair Control
Technology
Who We Serve
Carriers IA Firms Independent Adjusters
Sign In Book a Demo

Claims Capacity Infrastructure

2–3× Claim Capacity.

Zero New Hires.

Settlement-ready estimates in 8 hours. Your adjusters keep decision authority. We handle the writing.

How It Works
55K+
Claims Processed
SOC 2
Type II Compliant
8hr
Avg. Turnaround
22
Adjusters with ClaimScale
vs
117
Adjusters without
Same CAT event. Same timeline. Same output.
Real results from a real carrier during a major weather event.
See the Case Study

The Reality

You can't hire your way out of a capacity crisis.

And AI alone won't save you either.

01

The adjusters who know your playbook are retiring faster than you can replace them. 50% of the workforce gone in 15 years.

02

AI alone can't handle the judgment calls that keep claims out of litigation. Bad faith lawsuits don't care about your automation.

03

Every CAT season, you scramble for bodies. Quality suffers. Cycle time explodes. Policyholders wait.

AI catches errors. Process ensures consistency. People deliver outcomes.

The ClaimScale Story

Why we built this.

After 15 years in claims, I watched the industry struggle with the same problem: too many claims, not enough people. We built ClaimScale to fix that — not by replacing adjusters, but by giving them superpowers.

RW
Reed Whiting
Founder & CEO, ClaimScale
2:45

How It Works

Scope in. Estimate out. 8 hours.

Your adjusters keep decision authority. We handle the writing.

Step 01

You Scope

Photos and field data from your adjusters, IA firms, or contractors. Any format. Any source.

Step 02

We Write

Our team writes to your playbook. AI validates every line. Human reviewers verify every file.

Step 03

You Approve

Settlement-ready estimates hit your desk in 8 hours. Review, approve, close.

Case Study · Major Hail CAT · 9,000+ Claims

22 vs 117
1 vs 8
managers required
4,500
files closed each
50%
fewer Carrier Rejections
Our smoothest CAT response ever. Hit every SLA with a fraction of the staff we'd normally need.
SVP Claims Operations — National IA Firm

Technology

One integrated system.

From first photo to final supplement. Nothing falls through.

ClaimScale Inspect™

Field documentation system. Your requirements built into the workflow. Missing photos flagged before they leave the site.

ClaimScale Confirm™

Desk validation system. Every estimate checked against your guidelines. Problems caught before they reach your desk.

ClaimScale Triage™

Supplement analysis system. Human-in-the-loop validation of contractor supplements. Parsed, verified, and reported for carrier review.

Security

Enterprise-grade protection.

Your data is protected by the same standards used by the carriers you serve.

SOC 2 Type II
Audited annually for security, availability, and confidentiality.
100% US-Based
All servers and data processing on US soil.
NAIC Compliant
Meets insurance industry data security standards.
Encrypted End-to-End
256-bit encryption for all data in transit and at rest.

Services

Three ways we help.

01

Estimate Writing & QA

Field scopes become settlement-ready estimates in 8-24 hours. Dual QA on every file.

02

Supplement Triage

Contractor supplements hit your desk organized, validated, and ready to decide.

03

Managed Repair Control

Contractors scope through guided workflows. We write the estimate to your guidelines.

Who We Serve

Built for claims professionals.

Insurance Carriers

Double claims capacity without adding headcount. Settlement-ready estimates in 8 hours.

IA Firms & TPAs

More files, same team, consistent quality. Give your adjusters back their time.

Learn More

Independent Adjusters

Close more claims per deployment. You inspect, we write, you decide.

Learn More

Get Started

Ready to see the math?

22 people did what 117 couldn't. Let us show you how.

Book a Demo Watch How It Works

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